Terms and conditions
After several people didn't show up or cancelled last minute we had to establish some rules to hopefully minimize this effect or at least cover our costs.
Our classes require some preparation regarding the food and the setup of the class and we want to make sure that we spend less time waiting for people that won’t come and waste less food.
If the customers have confirmed their participation for a certain date and a change is needed, they accept paying the following quotes:
Cancelling more than 45 days before the class: free
Cancelling 15 - 44 days before the class: 20% to pay
Cancelling 3 - 14 days before the class: 50% to pay
Cancelling 1 or 2 days before the class: 70% to pay
Cancelling on the day of the class: 90% to pay
No show up: 100%
Change of date more than 9 days before the class: free
Change of date 3 - 8 days before the class: 10% extra
Change of date 1 or 2 days before the class: 20% extra
Our classes require some preparation regarding the food and the setup of the class and we want to make sure that we spend less time waiting for people that won’t come and waste less food.
If the customers have confirmed their participation for a certain date and a change is needed, they accept paying the following quotes:
Cancelling more than 45 days before the class: free
Cancelling 15 - 44 days before the class: 20% to pay
Cancelling 3 - 14 days before the class: 50% to pay
Cancelling 1 or 2 days before the class: 70% to pay
Cancelling on the day of the class: 90% to pay
No show up: 100%
Change of date more than 9 days before the class: free
Change of date 3 - 8 days before the class: 10% extra
Change of date 1 or 2 days before the class: 20% extra